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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Penny Mac really listens and finds the best solutions to your issues.
Good communication, and nice dealing with my current lender.
Michelle was awesome! Thank you...
Culmination was the key
The number of repetitive emails required or requested documentation that was submitted several times became bothersome and unacceptable. It seemed that no one was paying much attention to the others work involved in the process. The only reason the ratings were as high as I indicated was because of Cindy Cruise and her professionalism, otherwise I may have walked away from the whole process.
Communication was precise and clear.
Janet and Tobias did a FANTASTIC job!!! I have absolutely zero complaints about their communication. They are were great about reaching out in a timely manner and keeping me posted on things. The only thing I wish were different would be that the people on the other end (those I did not communicate with personally) would have read the notes put in by Janet and Tobias and they would have communicated better with those two. There is no reason things should have taken as long as they did. We immediately uploaded necessary docum... read more
Easy with no drama best closing I've ever had
It was a long process and the team was very patient as I was one of the clients who read everything in detailed and ensured that the purpose of my refinancing made sense. I was probably one of the difficult clients and I appreciate the support and patience. Thank you.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,785 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.