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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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Tracy C.'s profile image
Tracy C. 
4 years ago

Awesome service for the second time around 

Hanzel S.'s profile image
Hanzel S. 
4 years ago

This experience is being amazing, and Kristina deserves a lots of credit for this, she made me feel like she was always on my side and she extremely helpful during the whole process. 

Susan C.'s profile image
Susan C. 
4 years ago

Excellent service from start to finish! 

Kenneth I.'s profile image
Kenneth I. 
4 years ago

Tennille was top notch with all of our interactions. Dealing with Gavin beforehand with the application process was frustrating with the lack of requested info that was relayed to me regarding our first conversations regarding the terms that he had offered. It wrapped up on a really good note thanks to Tennille. 

Vicente O.'s profile image
Vicente O. 
4 years ago

Communication was precise and clear. 

Michael M.'s profile image
Michael M. 
4 years ago

Kristina and everyone who helped us with our refinance was kind, knowledgeable, quick to respond and super helpful! 

Sarah K.'s profile image
Sarah K. 
4 years ago

Janet and Tobias did a FANTASTIC job!!! I have absolutely zero complaints about their communication. They are were great about reaching out in a timely manner and keeping me posted on things. The only thing I wish were different would be that the people on the other end (those I did not communicate with personally) would have read the notes put in by Janet and Tobias and they would have communicated better with those two. There is no reason things should have taken as long as they did. We immediately uploaded necessary docum... read more

ROBERT S.'s profile image
ROBERT S. 
4 years ago

Easy with no drama best closing I've ever had 

Kelly Adu E.'s profile image
Kelly Adu E. 
4 years ago

Was told by Winston that no W2s or paystubs needed from my job, that they were in some central system. Later got a million phone calls that that information was incorrect and it was all needed to proceed with the loan. It was not Mariela’s fault, it was first guy we talked to. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.