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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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JAMES Q.'s profile image
JAMES Q. 
on Birdeye

2 years ago

Patient, kind, timely, professional 

ROBERT N.'s profile image
ROBERT N. 
on Birdeye

2 years ago

Good job well done 

David H.'s profile image
David H. 
on Birdeye

2 years ago

Tracy and the team were awesome try their best to close on-time and keep everything going. The delay was from the appraisal as we keep waiting for someone to pick up the request. The appraisal division at PennyMac need to more responsive and better communication with the field agents, that cause the delay on closing by two weeks. 

DANIEL K.'s profile image
DANIEL K. 
on Birdeye

2 years ago

4.5 STARS. PENNYMAC made the process as painless as possible! 

Bret Q.'s profile image
Bret Q. 
on Birdeye

2 years ago

Smooth process 

Susan C.'s profile image
Susan C. 
on Birdeye

2 years ago

Excellent service from start to finish! 

Obie B.'s profile image
Obie B. 
on Birdeye

2 years ago

Penny MAC and the representatives were awesome! I was very disappointed in the title company. However, we finally closed and I'm ok with everything. Thanks! 

Kenneth I.'s profile image
Kenneth I. 
on Birdeye

2 years ago

Tennille was top notch with all of our interactions. Dealing with Gavin beforehand with the application process was frustrating with the lack of requested info that was relayed to me regarding our first conversations regarding the terms that he had offered. It wrapped up on a really good note thanks to Tennille. 

Michael M.'s profile image
Michael M. 
on Birdeye

2 years ago

Kristina and everyone who helped us with our refinance was kind, knowledgeable, quick to respond and super helpful! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.