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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Carl A.'s profile image
Carl A. 
on Birdeye

2 years ago

My experience with the whole process was very positive from beginning to end. Rokeria was my single point interface with PennyMac and she was superb. She answered all questions and kept me up to speed on everything. She was courteous, professional and very knowledgeable. 

Brenda N.'s profile image
Brenda N. 
on Birdeye

2 years ago

If the people I dealt with knew what they were doing 

Jeff F.'s profile image
Jeff F. 
on Birdeye

2 years ago

No thank you 

LISA B.'s profile image
LISA B. 
on Birdeye

2 years ago

Overall good experience, perhaps reconfirming the next steps i.e. who is expected at the document signing, to help prevent delays. 

Barbara B.'s profile image
Barbara B. 
on Birdeye

2 years ago

Painless experience! So very easy and quick too. Highly recommend. 

Lisa C.'s profile image
Lisa C. 
on Birdeye

2 years ago

Kelvey always was professional, prompt, kind, and even made me smile. Doing a Re-fi can be an unpleasant experience but Mr Becks made it go smoothly and even close more quickly than expected. I have referred a friend already. 

RACHEL M.'s profile image
RACHEL M. 
on Birdeye

2 years ago

Tracy Webb is a committed person to her customers. Unfortunately, she was out sick for a bit and in the last hrs she came back and got the loan process closed. 

CLARK C.'s profile image
CLARK C. 
on Birdeye

2 years ago

Mr. Lamothe was always professional yet friendly and helpful. He listened well to my concerns. He worked with me and kept me moving forward, but I never felt nagged or hurried. When he contacted me, I knew he was out to help me. 

Alex H.'s profile image
Alex H. 
on Birdeye

2 years ago

The refinance process was clear, easy and very quick. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.