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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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Anil P.'s profile image
Anil P. 
4 years ago

My Loan closing was less than 3 weeks and the communication was little chaotic until the last day and last hour. May be it was expected but was not properly communicated to me. 

Edward P.'s profile image
Edward P. 
4 years ago

Clearer communications. Phone service was breaking up. Did not speak very clear English. Sometimes hard to understand and communicate with. Sometimes left me confused. 

Mark B.'s profile image
Mark B. 
4 years ago

Great experience 

Anthony B.'s profile image
Anthony B. 
4 years ago

Good communication 

Brad C.'s profile image
Brad C. 
4 years ago

My third loan with Pennymac. Always excellent service and support. Very knowledgeable and personable loan processors. 

James L.'s profile image
James L. 
4 years ago

I was already a Pennymac customer. This was a refi of an existing loan with Pennymac. The proof of my ability to pay was a waste of time and paper. The process should have been easier. Start to finish took 55 days. 

Anthony S.'s profile image
Anthony S. 
4 years ago

The status updates were very helpful. 

David H.'s profile image
David H. 
4 years ago

The service and assistance was great 

Rodney C.'s profile image
Rodney C. 
4 years ago

The process was very easy. the loan officer was very Knowledgeable. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.