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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsTotal professional experience. Elizabeth Estrada is a great communicator and her attention to detail made the process seamless. Thank you.
Ben would of ask questions instead of the customer driving the process. Ben was interrated when we would ask question. It took a whole week between Ben handing off to Mrs. Blen before the next process started. We had to figure out with support that there were two different websites being used for the gather of documents. Mrs Blen or Ben could not figure this out. Because of there zero help, it delayed the process. Bottom line lucky we have a working education of house loans and have.
Great experience overall from everyone involved.
It worked out fine for us as it was just a refinance to receive a lower interest rate. With over 60 days to close the loan (when we purchased the home our mortgage officer closed it in 15 days) I would not recommend PennyMac to someone purchasing a home as they would be at great risk of losing it.
It was a very smooth and professional transaction. Temeka and Dino where excellent.
Great and effortless process! Everyone I dealt with from start to end was so nice and so professional.
Quick, easy and helpful help
Mr. Xavier Johnson was very helpful in getting our home refinanced. He made the process very easy to follow and explained everything in a way that we could understand. His customer service was awesome. Thank you.
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PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.