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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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Kevin R.'s profile image
Kevin R. 
6 years ago

Total professional experience. Elizabeth Estrada is a great communicator and her attention to detail made the process seamless. Thank you. 

Donald A.'s profile image
Donald A. 
6 years ago

Ben would of ask questions instead of the customer driving the process. Ben was interrated when we would ask question. It took a whole week between Ben handing off to Mrs. Blen before the next process started. We had to figure out with support that there were two different websites being used for the gather of documents. Mrs Blen or Ben could not figure this out. Because of there zero help, it delayed the process. Bottom line lucky we have a working education of house loans and have. 

STEWART T.'s profile image
STEWART T. 
6 years ago

Great experience overall from everyone involved. 

CLIFFORD W.'s profile image
CLIFFORD W. 
6 years ago

It worked out fine for us as it was just a refinance to receive a lower interest rate. With over 60 days to close the loan (when we purchased the home our mortgage officer closed it in 15 days) I would not recommend PennyMac to someone purchasing a home as they would be at great risk of losing it. 

CHRISTOPHER H.'s profile image
CHRISTOPHER H. 
6 years ago

It was a very smooth and professional transaction. Temeka and Dino where excellent. 

ANASTACIA P.'s profile image
ANASTACIA P. 
6 years ago

Great and effortless process! Everyone I dealt with from start to end was so nice and so professional. 

CHRISTINE E.'s profile image
CHRISTINE E. 
6 years ago

Quick, easy and helpful help 

CLARISSA B.'s profile image
CLARISSA B. 
6 years ago

Mr. Xavier Johnson was very helpful in getting our home refinanced. He made the process very easy to follow and explained everything in a way that we could understand. His customer service was awesome. Thank you. 

Paula J.'s profile image
Paula J. 
6 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.