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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very easy process. Quick and responsive communication. I like the team approach. They even sent a notary to our house during a time that fit best with our schedule.
Very receptive and quick responses.
Hospitality and the manner that it was presented to. She took the time to explain everything.
This was the easiest process that went so smoothly. The customer service was second to none. Thank you!
It was all great..thank you..
I assume that all the miss connections happened because of COVID-19. I’m glad that overall I was able to refinance and finish the closing.
Telling me I was paying for points to bring my interest rate to 2.875 would have been nice. This was NEVER communicated to me. I don't buy points! I will ensure this doesn't happen to me again. My wife's and my credit is outstanding! We don't need to buy points and over pay for someone's commission. Very bad business.
Several emails ignored. Phone calls ignored. Promised to call back and didn’t. Mistake on papers held up dispersement.
When it came to time to close I was told one thing and our payment was day late. The person who did re fi said we would get check at closing. It showed 3 days later in a envelope from UPS they rang bell and left at door.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.