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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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DORLA S.'s profile image
DORLA S. 
4 years ago

Being able to talk with one person at all times on all levels. 

Keith T.'s profile image
Keith T. 
4 years ago

Tamika took care of me and made the process stress free. 

CHRISTINE G.'s profile image
CHRISTINE G. 
4 years ago

I felt Mariely went the extra mile. She is knowledgeable about the process and intervene when necessary. She was always polite, calm and articulated the loan process in a concise clear manner. I was extremely happy with her as my loan processor. 

RICHARD STEVENS J.'s profile image
RICHARD STEVENS J. 
4 years ago

Na 

Quinnan W.'s profile image
Quinnan W. 
4 years ago

First- James Bruce From the first conversation I knew we had a winner and through out the whole process he answered every question we had very promptly, and friendly. Second- Charles -Matlock took over processing and after that it was just a down hill run to completion; What a wonderful experience and what a fantastic M.A. C. team 

GRETCHEN W.'s profile image
GRETCHEN W. 
4 years ago

As I’ve communicated to Teresa Henry, my loan was just put on Miranda’s desk to gather dust. She kept asking me for prof of closing costs of $6,xxx.xx of which I was promised By the loan initiator I would not be responsible for paying. He said I was granted a $4,xxx.xx credit to help with closing costs. She ignored what I told her, he said he also told her, she ignored that... and the loan sat dead from 2/7-2/27... when I finally asked for a supervisor. Once I got ahold of Teresa, It Resolv 

ROBERT S.'s profile image
ROBERT S. 
4 years ago

N/A 

Elizabeth M.'s profile image
Elizabeth M. 
4 years ago

Commorah helped me and answered all my questions clearly so I could understand my process, she always called and kept me up to date on everything. I would want her to be help me again if I were to move again she is a lovely person and understanding, thank you Commorah for all your help. 

Michael M.'s profile image
Michael M. 
4 years ago

Regular communications on the forms and process. The closing was ahead of schedule. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.