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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Vonnye Wade, her manager, and Diana Rogel were amazing! Excellent customer service.
Easy and pleasant
Very fast and professional service, Thank you for a great job well done!!
I did not communicate my expectations clearly. I asked for a no cost loan. what I found was the I was lead to believe it was a no cost va loan, but the cost were added to my new refi docs. I take the blame for the misunderstanding I suppose...... Also how long will it take to refund the full loan amount taken out for March 2020?
Extremely poor customer service. My calls and emails went unanswered. When I did speak with Blen she was rude and dismissive, when it was time for the closing papers signing only then was she communicative. I would NEVER Recommend Pennymac and will go as far as to Yelp how horrible my experience was. I highly recommend Lean Six Sigma to this organization if you plan on continuing the mortgage business.
The great communication with the whole PennyMac team. No stress
Being able to talk with one person at all times on all levels.
On time as stated
fast and very good service less than 30 day
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.