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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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DAVID L.'s profile image
DAVID L. 
4 years ago

Everyone was very friendly and professional. 

THEODORE Sapelak J.'s profile image
THEODORE Sapelak J. 
4 years ago

Very smooth and simple process. 

Aaron M.'s profile image
Aaron M. 
4 years ago

The process was easy, and clear what was needed. I was able to talk to someone whenever I needed to and the notes on the account made it easy for other representatives to answer my question when needed 

JEFFREY D.'s profile image
JEFFREY D. 
4 years ago

Quick 

Monica A.'s profile image
Monica A. 
4 years ago

Extremely poor customer service. My calls and emails went unanswered. When I did speak with Blen she was rude and dismissive, when it was time for the closing papers signing only then was she communicative. I would NEVER Recommend Pennymac and will go as far as to Yelp how horrible my experience was. I highly recommend Lean Six Sigma to this organization if you plan on continuing the mortgage business. 

JACKIE H.'s profile image
JACKIE H. 
4 years ago

Everyone that I dealt with was extremely professional. I received weekly updates until the load closed. 

Richard B.'s profile image
Richard B. 
4 years ago

The great communication with the whole PennyMac team. No stress 

Karnakar A.'s profile image
Karnakar A. 
4 years ago

On time as stated 

DALE S.'s profile image
DALE S. 
4 years ago

fast and very good service less than 30 day 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.