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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,784 reviews
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STEPHEN H.'s profile image
STEPHEN H. 
5 years ago

everyone new what thay where doing an did it well 

JAMES SMITH J.'s profile image
JAMES SMITH J. 
5 years ago

The flawless and accuracy of the step by step, day by day keeping me inform up to and including closing. Outstanding professionalism from Clay Hagler to Sharon Sidhu and her MAC team. Thanks a bunch for making this process smooth and problem-free. Keep up the good work folks. 

JOHN R.'s profile image
JOHN R. 
5 years ago

People were so nice. 

PATTI S.'s profile image
PATTI S. 
5 years ago

The process was great. I was notified when the loan was to be complete. Every thing that was done met my expectations 

KENNETH C.'s profile image
KENNETH C. 
5 years ago

I did not communicate my expectations clearly. I asked for a no cost loan. what I found was the I was lead to believe it was a no cost va loan, but the cost were added to my new refi docs. I take the blame for the misunderstanding I suppose...... Also how long will it take to refund the full loan amount taken out for March 2020? 

GLENN R.'s profile image
GLENN R. 
5 years ago

The refinancing process was smooth from start to end. 

OLIVER CLIFFORD I.'s profile image
OLIVER CLIFFORD I. 
5 years ago

Elizabeth is an excellent rep for Pennymac. Very professional. Communicates very well. A pleasure to work with. 

TAYLOR M.'s profile image
TAYLOR M. 
5 years ago

Great customer service 

Stephanie H.'s profile image
Stephanie H. 
5 years ago

Honesty, patiences, professionalisms, caring and concern, loyalty to your customers. I love it see you in 6 months 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,784 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.