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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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The entire m.a.c. Team was very professional and polite. Definitely a pleasant experience
everyone new what thay where doing an did it well
Signing was cancelled and not communicated with me. I had to find our from the notary. Neither Robert Gillespie nor Eric Aron communicated with me. Took over a week for Robert to even call me. Then informed he would call me in a day or 2 with an update. I NEVER did receive a call back from him. The same applies to Eric Aron. Both lied to me. Finally got a supervisor Chakeeta Adams who helped and followed through with communication. Very, very disappointed in your customer service
The flawless and accuracy of the step by step, day by day keeping me inform up to and including closing. Outstanding professionalism from Clay Hagler to Sharon Sidhu and her MAC team. Thanks a bunch for making this process smooth and problem-free. Keep up the good work folks.
Doing a refinance and having it completed in 2 weeks with no hassle was the best experience dealing with a home loan.
Very fast and professional service, Thank you for a great job well done!!
I did not communicate my expectations clearly. I asked for a no cost loan. what I found was the I was lead to believe it was a no cost va loan, but the cost were added to my new refi docs. I take the blame for the misunderstanding I suppose...... Also how long will it take to refund the full loan amount taken out for March 2020?
Easy, great communication, and very accommodating.
The staff was very efficient and pleasant to work with. The process went very quickly.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.