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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was told that there would be no closing costs at the end of all of this due to having a VA loan. However, at the end I was already committed to the whole thing and where turning back would have been impossible for me, only then was it sprung on me that I would have to owe a little over $300 at the time of closing. Then as if previously rehearsed, the agent offered to pay half of the amount if I paid the other half. That's unfair to do to someone. Soured the whole process. Disappointing.
great service quick refi!
Great service.
The entire m.a.c. Team was very professional and polite. Definitely a pleasant experience
Blen was there at every turn. I am not the smartest computer guy and Ms Blen directed me not only through the process but I did it on my phone. She is an excellent communicator. I think she did such a fantastic job with me that I would give her a RAISE, she was patient, she was helpful and very enjoyable and kind to talk to. I would want her as any type of loan officer. She's Great.
I think everything went will regarding the loan process. But the pay-off department needs to communicate more. Thanks
Communication with Kali Thompson was great. She was professional in relating information regarding my loan to me
appreciated my business and fought to keep it. as a customer i feel like i matter.
This was a very easy process. Even when I forgot something, the customer service was excellent.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.