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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Everyone was great to work with! Great communication, everyone was patient with our questions, everything was fast and went smoothly. Thank you!!
My contact person Gwendolyn Wheaton never kept me informed and I had to continually call and wait and be transferred in pursuit of information. I only heard her voice 1 time , and I called her. The few emails I received appeared to be generated by computer. Overall a nerve wracking impersonal disaster . Just a refinance, shouldn’t have been like this .
No further information.
The whole process went smoothly and in a timely fashion with no delays. All communications were rapid and all parties involved were professional and conducted themselves with the utmost competence.
The process took MUCH longer than we expected. Especially refinancing through our lender of record. PennyMac did deliver the rate and costs promised but they really need to work on their processing time.
It was a smooth and good experience. Elizabeth was very friendly and made the experience better.
Transfer from previous loan was much easier using the same company.
Owen M. Ekimoto (Honolulu Hawaii Branch Office) and Ari'ele Smith were a pleasure to work with.
The professionalism of the staff
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.