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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Erika made my refinance process easy and convenient. She communicated clearly every step of the way. She have excellent customer service skills and was always so friendly and patient with me.
please with my loan process
Kayla and Sarkis were great. The process itself was horrible. No one knowing what the progress was with my loan, No one knowing why it took almost 4 months to complete, No one knowing why i the first appraisal was not approved, No one knowing why it takes 2 weeks to update information. Just overall poor aside from the Kayla and Sarkis. They are the only reason i didnt cancel this and go somewhere else.
Edward and the whole team in the processing department went out of their way to help me keep everything on track. Their hard work paid off, as my loan closed on time! Thank you all so much for your good work.
Great communication
I had a lot of problems determining requested documents and had to upload the same documents multiple times. I never spoke to the same person twice always someone new. I would have liked to have the phone number for Zannetta or Austin to be able to talk to them when I had questions.
It was good. I got money.
De’loria was great. There were a few times documents were requested multiple times by other people. Not by De’Loria. Overall I was satisfied.
I had an amazing experience with Janet. She was very professional and made sure I understood everything.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.