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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Lisa H.'s profile image
Lisa H. 
on Birdeye

2 years ago

Appreciate the online document process and constant communication 

Thomas M.'s profile image
Thomas M. 
on Birdeye

2 years ago

great communication 

Anna C.'s profile image
Anna C. 
on Birdeye

2 years ago

Mariela was extremely helpful and made the process a lot less stressful 

Charles G.'s profile image
Charles G. 
on Birdeye

2 years ago

Every time I had to contact customer service they answered right away and made sure to answer all my questions that I had. Everyone was very nice and respectful. Looking forward in being a customer with them. 

Megan R R.'s profile image
Megan R R. 
on Birdeye

2 years ago

Least painful refinance process I've ever been through! 

Veronica P.'s profile image
Veronica P. 
on Birdeye

2 years ago

Like that I can track my process, talk with them often, and that everything happen in the time expected. 

Daniel K.'s profile image
Daniel K. 
on Birdeye

2 years ago

Iam did a great job of informing me of the process, walking me through the documents and answered all of my questions. 

Mariam R.'s profile image
Mariam R. 
on Birdeye

2 years ago

My experience was great, the process was easy to handle and quicker than expected. I always new what to expect on the next step as it always communicated to me in advanced. Thank you so very much for making of this experience a great one! 

Zachary H.'s profile image
Zachary H. 
on Birdeye

2 years ago

Nick and Kayla were very helpful and always responded quickly when I had a question about the process. There were some issues with the document portal portion of the website, but Kayla was able to take care of it promptly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.