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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,653 reviews
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Bradley G.'s profile image
Bradley G. 
3 years ago

Paul and Tommy P. were very helpful through the whole process. I am someone who tries to get things done quickly and they were super responsive when I reached out. They would call me as well to make sure I understood it all correctly or to help make sure I had things moving the whole time. Great employees you have in both Paul and Tommy. 

Bradford B.'s profile image
Bradford B. 
3 years ago

Everything was fantastic from start to finish, this team will never let you down! 

MARCUS C.'s profile image
MARCUS C. 
3 years ago

Willie answered all question I had. Very friendly. It was a pleasure talking to him. Very professional 

John D.'s profile image
John D. 
3 years ago

Everything went smooth and quick from start to finish. 

Lee W.'s profile image
Lee W. 
3 years ago

Our first application was never addressed and wasted over two weeks of time. We had to keep hounding Penny Mac for update. Penny Mac had our loan that we were refinancing and it still took two months for the title company that you used to complete. Way too long to close. We were told it would close at the end of December. 

Johanna M.'s profile image
Johanna M. 
3 years ago

We never had communication with Savannah Palmer so I can't accurately an interaction with them. The title company used had an issue with documentation on their end which delayed funding, and they didn't contact us to inform us of the delay. 

Marcus T.'s profile image
Marcus T. 
3 years ago

Good job. Thank you 

James D.'s profile image
James D. 
3 years ago

It was quick and easy, and Chavaya was there the whole way. Only thing is that there is insurance in my escrow, when i pay my insurance separately. I'd like whomever reads these to give me a call some time so we can get that fixed. 

Kevin R.'s profile image
Kevin R. 
3 years ago

The initial loan officer stated an estimate was to be used rather than an appraiser coming out, then one week before the appraiser arrived we get a call there is going to be a home appraisal. We had to work day and night for the entire week to get ready. Up to the scheduled closing date the old closing terms were the only documents available. After the appraisal, our home was valued higher than the estimated appraisal. No altered terms were presented until I started calling to prompt the staff to adjust the closing figures. ... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,653 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.