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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,653 reviews
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Christel H.'s profile image
Christel H. 
4 years ago

The lady who helped me was very knowledgeable and patient. I can highly recommend the Penny MacTeam. 

GUY S.'s profile image
GUY S. 
4 years ago

Patrick did a great job with staying in contact weekly however the conversation was the same every week, all documentation is in pending final review. Week after week the same conversation, week after week the same question, rates are going down do I have any options to lower my rate. I think it took 30+ days to get this answered. I knew nothing about funds needed to be wired until the closing agent told me the morning of closing and I was never given wiring instructions. This caused stress . 

RAYMOND G.'s profile image
RAYMOND G. 
4 years ago

Dane and all the staff really helped to make this whole experience wonderful!!!! 

Keith A.'s profile image
Keith A. 
4 years ago

I work 12 to 14 hour days 6 days a week and the team worked around my schedule for documents or calling me back. I feel I wouldn't get that same type of customer care anywhere else. 

Thomas W.'s profile image
Thomas W. 
4 years ago

Patrick did a very good job in helping and explaining what was going on …. the fact that it took 5 months to close on a refinance is to long 

Toyette M.'s profile image
Toyette M. 
4 years ago

Everyone on the Penny Mac team were awesome!! 

LYNN P.'s profile image
LYNN P. 
4 years ago

Ease of getting loan. 

ROBERT D.'s profile image
ROBERT D. 
4 years ago

Very nice people too do bussiness with 

Luis M.'s profile image
Luis M. 
4 years ago

Great service and continuous follow ups. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,653 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.