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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,653 reviews
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Roberta C.'s profile image
Roberta C. 
4 years ago

Everyone was very helpful to me, especially with the e signatures! 

Nicholas G.'s profile image
Nicholas G. 
4 years ago

Everything went according to schedule. 

CHRISTOFER M.'s profile image
CHRISTOFER M. 
4 years ago

Easiest refinancing process. I just uploaded requested documents to an online portal and waited for closing. 

KEZIA M.'s profile image
KEZIA M. 
4 years ago

Patrick did a wonderful job and worked very hard for me. The overall experience was not good at all. We had lengthy wait times to close and then the closing estimates were wrong and did not include to original agreements we had made. It was an extremely frustrating process and If I had the choice would not likely do it again. I think there needs to be better and open communication between the different groups in your agency so things translate smoothly from start to finish better. 

Adam M.'s profile image
Adam M. 
4 years ago

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Ashley B.'s profile image
Ashley B. 
4 years ago

Thanks for everything! I have no complaints and the PennyMac professionals were very helpful. 

VICKY R.'s profile image
VICKY R. 
4 years ago

Patrick was very professional, informative and kind. We really enjoyed our experience working thru a closing which I believe is a first. Thanks for everything. 

Charles H.'s profile image
Charles H. 
4 years ago

My refinance journey started with my loan rep Jason P. that gave me my quote. I felt like he was very upfront, thorough, and knowledgeable about the entire refinance process. He worked hard to earn my business. Once I agreed to the terms the PennyMac Team walked me through the paperwork I needed. There were slight delays, but only a few days which felt like weeks. However, we made it through the long spells and everything worked out just as promised. Charles H. 

ALFREDO J.'s profile image
ALFREDO J. 
4 years ago

It was great working with PennyMac, made my Refi process very clear and comfortable. I loved that there was a tracker showing updates. Staff was awesome and very helpful with my questions. Appreciate it very much, thanks PennyMac staff!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,653 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.