PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
Select a rating
WILLIAM L.'s profile image
WILLIAM L. 
2 years ago

Smooth process. Serviced well. 

AUSTIN P.'s profile image
AUSTIN P. 
2 years ago

It would have been better if your underwriting department properly analyzed documents in a borrower's file. 

Lynda A.'s profile image
Lynda A. 
2 years ago

PennyMac did what they said they would do. What a unique idea! 

Andrew M.'s profile image
Andrew M. 
2 years ago

.......... 

John M.'s profile image
John M. 
2 years ago

Communication was the problem and to many emails and iam still getting emails about signing papers, the loan is done ,when will the emails stop 

Mahinda R.'s profile image
Mahinda R. 
3 years ago

The whole team was available and responsive to my inquiries in a timely manner. They worked hard to ensure that the whole process is completed efficiently and accurately. 

JULIAN R.'s profile image
JULIAN R. 
3 years ago

Easy experience 

Deborah W.'s profile image
Deborah W. 
3 years ago

The mortgage process is really never easy. Between all the documents the lender sends and all the documents the mortgagee has to submit, the process is sometimes overwhelming. What I did like about this Pennymac process was that you could always log into your portal and see what was still needed and where the process was. I appreciated that. Lori Gibson was always available to speak with us if we needed to call. She was accommodating and professional as well as polite and personable. I would hope all your agents are as good ... read more

Wesley P.'s profile image
Wesley P. 
3 years ago

It was as expected. Happy to close in the comfort of my own home, not in an office. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.