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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It would have been better if your underwriting department properly analyzed documents in a borrower's file.
PennyMac did what they said they would do. What a unique idea!
The communication from Shay and the whole Penny Mac team was fantastic. They worked to get me the best rate for my loan and followed up with me consistently to ensure I knew what step of the process I was on. The team was polite and professional.
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Communication was the problem and to many emails and iam still getting emails about signing papers, the loan is done ,when will the emails stop
The whole team was available and responsive to my inquiries in a timely manner. They worked hard to ensure that the whole process is completed efficiently and accurately.
Easy experience
I AM SO HAPPY TO SAY THAT I AM NOW A HOMEOWNER!! This was my first time to purchase a home of my own. Needless to say, I was anxious and nervous as it was a BIG step for me, and scary, too. But, my anxiety soon faded as I spoke more and more with kind and knowledgeable people who so patiently walked me through the entire process and helped me accomplish what I needed to be this happy homeowner. Thank you to all who gave me the support I needed to follow through with this endeavor.
The mortgage process is really never easy. Between all the documents the lender sends and all the documents the mortgagee has to submit, the process is sometimes overwhelming. What I did like about this Pennymac process was that you could always log into your portal and see what was still needed and where the process was. I appreciated that. Lori Gibson was always available to speak with us if we needed to call. She was accommodating and professional as well as polite and personable. I would hope all your agents are as good ... read more
PENNYMAC has a 4.5 star rating with 2,127 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.