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PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,127 reviews
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Deborah G.'s profile image
Deborah G. 
4 years ago

I AM SO HAPPY TO SAY THAT I AM NOW A HOMEOWNER!! This was my first time to purchase a home of my own. Needless to say, I was anxious and nervous as it was a BIG step for me, and scary, too. But, my anxiety soon faded as I spoke more and more with kind and knowledgeable people who so patiently walked me through the entire process and helped me accomplish what I needed to be this happy homeowner. Thank you to all who gave me the support I needed to follow through with this endeavor. 

Deborah W.'s profile image
Deborah W. 
4 years ago

The mortgage process is really never easy. Between all the documents the lender sends and all the documents the mortgagee has to submit, the process is sometimes overwhelming. What I did like about this Pennymac process was that you could always log into your portal and see what was still needed and where the process was. I appreciated that. Lori Gibson was always available to speak with us if we needed to call. She was accommodating and professional as well as polite and personable. I would hope all your agents are as good ... read more

Wesley P.'s profile image
Wesley P. 
4 years ago

It was as expected. Happy to close in the comfort of my own home, not in an office. 

Volodymyr V.'s profile image
Volodymyr V. 
4 years ago

Timely response 

JOSE H.'s profile image
JOSE H. 
4 years ago

Everything went as planned and was painless. No issues or surprises. 

Michael D.'s profile image
Michael D. 
4 years ago

Amanda was fantastic. The delay was due to the appraisers in Hawaii. 

Nick G.'s profile image
Nick G. 
4 years ago

Great communication and clear numbers given for closing 

EUGENIO V.'s profile image
EUGENIO V. 
4 years ago

Our granddaughter had to pay off her car loan because you wouldn’t accept her way of paying State Farm large amounts then having them take out monthly payments. Even after sending her bank statement proving the money came out of her account. That is just too rigid! Luckily she had the saving to pay it off or we wouldn’t have been able to get our refinance! Which we found shocking because we have excellent credit and always pay our mortgage on time plus extra every month. Next there was a hold up on our privately owned solar ... read more

Aaron R.'s profile image
Aaron R. 
4 years ago

Nothing more to add here 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,127 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.