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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,116 reviews
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KENNETH R.'s profile image
KENNETH R. 
on Birdeye

2 years ago

This Company is the best ,Very thorough in they process of the Mortgage Documents and very professional to the Client needs. This is the second Mortgage we had with Pennymac .Great Serivce. Want go to anyone else, Would Recommend to anyone, Thanks Again 10 stars 

Karen H.'s profile image
Karen H. 
on Birdeye

2 years ago

Answered all my questions and concerns. Very easy to talk with. 

William C.'s profile image
William C. 
on Birdeye

2 years ago

Best experience I have had dealing with a home purchase/refinance 

Tracy P.'s profile image
Tracy P. 
on Birdeye

2 years ago

Sara was very awesome but the things that happened where out of her hands. My closing was held up 3 weeks because the people who verify employment do not care and did a very poor job! I had to contact Kevin on several different occasions to ask him to talk to the person who verified employment to get off their lazy *** and make a simple call so we could get the loan closed as this was the only thing needed in that delayed 3 week period! I provided my employers name and number at least 9 times and found out the person googled... read more

Johnny W.'s profile image
Johnny W. 
on Birdeye

2 years ago

Prompt response to questions and also great customer service 

Andrew F.'s profile image
Andrew F. 
on Birdeye

2 years ago

Clear communication and answered all questions timely. 

Abraham L.'s profile image
Abraham L. 
on Birdeye

2 years ago

SARA MAKE THE DIFFERENCE SHE JUST KEEP ALL FLOW PROCESS . NICE ,POLITE ,KIND .. THANKS SARA U ARE . SUPER im still no clear what happend with the # 500 that u guys offer but ...is ok 

Bruce L.'s profile image
Bruce L. 
on Birdeye

2 years ago

Great job! 

NINA R.'s profile image
NINA R. 
on Birdeye

2 years ago

The overall refi application experience with Pennymac was great. Thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,116 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.