PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,116 reviews
Select a rating
Brad J.'s profile image
Brad J. 
on Birdeye

2 years ago

The process was straightforward and everyone I spoke with handled my self-employment well for income purposes. 

JORDAN S.'s profile image
JORDAN S. 
on Birdeye

2 years ago

It was an easy process, they where very pleasant to work with. 

John W.'s profile image
John W. 
on Birdeye

2 years ago

The process was very smooth with very good communications between your team and me. I think the only confusing part of the whole process was that we had to fix a couple electrical outlets but it wasn't clear to me what was expected. A couple of the pictures the appraiser took would have helped. All-in-all I appreciate all of the efforts that were provided. 

Jeffrey H.'s profile image
Jeffrey H. 
on Birdeye

2 years ago

Thanks, great service! 

Keith P.'s profile image
Keith P. 
on Birdeye

2 years ago

I think for me find the loan agent could have tried to looked into more ways to make the process of getting approve for a loan easier for a borrow would be great. it’s that underwriting review it’s a very very stressful part . if we can make that part smoother When someone start a process to get a loan it’s life changing. We all hope for something better in life. sometime when we calling for something we may not ask the right question or we are asking for something that not going to work us. 

GILBERT P.'s profile image
GILBERT P. 
on Birdeye

2 years ago

Had a great experience. 

Godfrey T.'s profile image
Godfrey T. 
on Birdeye

2 years ago

The constant communication throughout the entire process, was key for us to follow through and complete of our refinance. 

Virginia M.'s profile image
Virginia M. 
on Birdeye

2 years ago

I had to continually reach out to my original loan person Matt to clarify information that Charles relayed to me. He was consistently incorrect and even called after I had closed the load to let me know I needed to close it. Verifying my income was a nightmare and it took the load and extra 3 weeks to close. 

Justin H.'s profile image
Justin H. 
on Birdeye

2 years ago

Everyone was extremely accurate, timely, pleasant, and knowledgeable. I couldn’t have asked for a better experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,116 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.