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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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Keith P.'s profile image
Keith P. 
3 years ago

I think for me find the loan agent could have tried to looked into more ways to make the process of getting approve for a loan easier for a borrow would be great. it’s that underwriting review it’s a very very stressful part . if we can make that part smoother When someone start a process to get a loan it’s life changing. We all hope for something better in life. sometime when we calling for something we may not ask the right question or we are asking for something that not going to work us. 

GILBERT P.'s profile image
GILBERT P. 
3 years ago

Had a great experience. 

Godfrey T.'s profile image
Godfrey T. 
3 years ago

The constant communication throughout the entire process, was key for us to follow through and complete of our refinance. 

KENNETH R.'s profile image
KENNETH R. 
3 years ago

This Company is the best ,Very thorough in they process of the Mortgage Documents and very professional to the Client needs. This is the second Mortgage we had with Pennymac .Great Serivce. Want go to anyone else, Would Recommend to anyone, Thanks Again 10 stars 

Karen H.'s profile image
Karen H. 
3 years ago

Answered all my questions and concerns. Very easy to talk with. 

William C.'s profile image
William C. 
3 years ago

Best experience I have had dealing with a home purchase/refinance 

Tracy P.'s profile image
Tracy P. 
3 years ago

Sara was very awesome but the things that happened where out of her hands. My closing was held up 3 weeks because the people who verify employment do not care and did a very poor job! I had to contact Kevin on several different occasions to ask him to talk to the person who verified employment to get off their lazy *** and make a simple call so we could get the loan closed as this was the only thing needed in that delayed 3 week period! I provided my employers name and number at least 9 times and found out the person googled... read more

Johnny W.'s profile image
Johnny W. 
3 years ago

Prompt response to questions and also great customer service 

Andrew F.'s profile image
Andrew F. 
3 years ago

Clear communication and answered all questions timely. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.