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PENNYMAC
- Mortgage Lenders
- Moorpark, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
6101 condor Drive, Ste. 200, Moorpark, CA, 93021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
always ready. always answering my questions. good communication and the process was done step by step
Process went well...
Everything went smoothly. I barely had to do anything but submit a few documents and answer a few questions and sign a few docs. No muss, no fuss. Great job!
Easy application process and great help from the mac team.
Great experience! Everything was done by phone and email. Made it so much easier especially during these difficult times.
It would be nice to see the typical length of each step, as well as what’s happening on PennyMac’s side, with the timeline status emails. There was an ENORMOUS disconnect between PennyMac, the national company they partner with for local notaries, and the independent contractor notaries. From scheduling, to expectations, to communication, to organization, it was an obnoxious game of telephone that no one knew the original/correct starting message.
I was sold on the idea that even though during the pandemic as long as i am on top of providing documents i could take 2-3 weeks to refinance. I am now writing this review over 80 days later, and we still aren't 100% finalized. During this process multiple employees had trouble explaining certain items and or seemed unable to explain certain calculations. Also during multiple occasions different employees would state complete opposite responses to some of my questions.
We been with pennymac for 4 years! Would recommend!
It's a long process (May6- July 14), but understandable as Pennymac is a huge company, anyway with these long journey, I was guided by Brian and provided me a weekly call to update me with what's happening with my loan. He patiently answered my never ending questions whether via email or call. Brian is a great great help! Thank u Brian and Pennymac!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.7 star rating with 507 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.