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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
On date of closing, notary was 20 minutes early, provided no copies of closing documents and stated that they would be mailed to us. We still have not received them. I immediately emailed PennyMac to let them know of our experience and got no response.
Good communication and easy to navigate website helped.
Some how a random address ended up on my loan application which was done over the phone. I was told the address in question was from my credit report. I called all three credit bureaus and confirmed that address was not on my credit report as did my wife. I received a request for a letter of variation for said address and sent that in stating we were not affiliated with that address. After numerous calls I was told it was changed. The disclosures were then sent with the wrong address to which I brought to attention a... read more
The entire process was made very easy and everyone I spoke to on the phone was very helpful.
The closing experience was a little off, but that was due to the notary. Lots of paperwork was missed, delaying our loan. We have yet to be funded so still waiting. Communication could have been a little better, but otherwise it was good!
Everything went fine, just few hurdles along the way in ways of documents being requested multiple times even though the portal had them all uploaded upon request. Also, closing date was moved which made my termite inspection date expired by 4 days.... Exceptions weren't given except maybe a $100 credit that I don't have a copy of ever being done in ways of apologizing for the inconvenience.
Never had to follow up on our application or process. Always received our update via email from LaRonda on Tuesdays. Everything went very smoothly and I appreciate the hard work of all involved. Thank you!
I was made sure I knew every step that was happening and updated each week. It was a good experience.
Wanda was very good at getting the other people on her team to answer all my questions.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.