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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Arturo C.'s profile image
Arturo C. 
on Birdeye

2 years ago

Everything was great. The amount of my return is different from the amount on my closing paperwork. 

Sheila K.'s profile image
Sheila K. 
on Birdeye

2 years ago

We were expecting electronic funds if all credit cards to be sent. We were mailed checks. Electronic transfer to f funds to bank we were told had to be over $2500 after the fact. 

Stephen S.'s profile image
Stephen S. 
on Birdeye

2 years ago

Everything was very easy! 

RAMON E.'s profile image
RAMON E. 
on Birdeye

2 years ago

Great Customer Service! 

Iveliss F.'s profile image
Iveliss F. 
on Birdeye

2 years ago

Good communication and flexibility 

Sarah G.'s profile image
Sarah G. 
on Birdeye

2 years ago

Overall loan process was very smooth and clear. From the start loan officer was very helpful in understanding the factors that go into determinations and what to consider in choosing the right plan for me. Loved the ability to process everything digitally and having the closing paperwork brought right to my door. The software was a little glitchy with actually too many reminders and broken link on email, but staff were very responsive and thorough in explaining any questions, including the partners they work with to process ... read more

JANET T.'s profile image
JANET T. 
on Birdeye

2 years ago

Very fast and easy. Thank you! 

Sushmita S.'s profile image
Sushmita S. 
on Birdeye

2 years ago

Laci was very nice, communicative and didn't take up too much of my time. 

Todd W.'s profile image
Todd W. 
on Birdeye

2 years ago

Great service. Especially from Jany Alvarez. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.