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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Johnathan P, who did our initial application was thorough and made our process simple. Laci our loan office did the same. However, there was a small hiccough because 2 email addresses were requested but this was eventually worked out by the technical department. There were duplication and what seemed to be scripted request for documents that were either previously sent or not necessary which added to the stress of a stressful situation. Glad to have Laci and Johnathan to smooth things over.
Minimum of 10 characters.
I’m not very happy with my overall experience with PennyMac. It’s been a painstakingly SLOW process, but it’s people like Erica and our Loan Officer, Terrell, that keep me coming back. Erica inherited my file and it seems like ever since she took over, things have moved much faster. She’s been on top of the progress of the various stages of this loan’s process and made sure to keep communicating with me. It’s people like Erica that remind me of the excellent service that PennyMac used to stand - and stand out - for.
Since I currently have a mortgage with PennyMac, I had to provide very little documentation to finalize my refinance.
Easy and professional
Mr. Mitchell received our questions and did not make us feel stupid
No comment
The proces wasnot long and mot complicated
Anfernee was very helpful.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,879 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.