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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We were expecting electronic funds if all credit cards to be sent. We were mailed checks. Electronic transfer to f funds to bank we were told had to be over $2500 after the fact.
Everything was very easy!
Overall loan process was very smooth and clear. From the start loan officer was very helpful in understanding the factors that go into determinations and what to consider in choosing the right plan for me. Loved the ability to process everything digitally and having the closing paperwork brought right to my door. The software was a little glitchy with actually too many reminders and broken link on email, but staff were very responsive and thorough in explaining any questions, including the partners they work with to process ... read more
Very fast and easy. Thank you!
Laci was very nice, communicative and didn't take up too much of my time.
Johnathan P, who did our initial application was thorough and made our process simple. Laci our loan office did the same. However, there was a small hiccough because 2 email addresses were requested but this was eventually worked out by the technical department. There were duplication and what seemed to be scripted request for documents that were either previously sent or not necessary which added to the stress of a stressful situation. Glad to have Laci and Johnathan to smooth things over.
You made everything happen that needed to happen so our home refinance could go through! Because of this we are in a much stronger financial position now! Your team was awesome!! Thank you so much! Frank and Tracy
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I’m not very happy with my overall experience with PennyMac. It’s been a painstakingly SLOW process, but it’s people like Erica and our Loan Officer, Terrell, that keep me coming back. Erica inherited my file and it seems like ever since she took over, things have moved much faster. She’s been on top of the progress of the various stages of this loan’s process and made sure to keep communicating with me. It’s people like Erica that remind me of the excellent service that PennyMac used to stand - and stand out - for.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.