PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
Select a rating
Moises Vallejo G.'s profile image
Moises Vallejo G. 
on Birdeye

2 years ago

1.- on long waiting time from some processes, a call/message to confirm the process was still moving would be appreciated. In some instances I was calling to ask for the status. 2.- I receive payment stubs in Spanish language since I work on a Mexico based company; on previous mortgage refinance, it was good enough with them and a call to my boss. This time I was requested several times to have them in English, I even involved the USA based office trying to solve that situation, that was stressful to me; fortunately it was r... read more

Jonathan V.'s profile image
Jonathan V. 
on Birdeye

2 years ago

fast and friendly service 

PATRICIA R.'s profile image
PATRICIA R. 
on Birdeye

2 years ago

Very satisfied 

FRANK K.'s profile image
FRANK K. 
on Birdeye

2 years ago

You made everything happen that needed to happen so our home refinance could go through! Because of this we are in a much stronger financial position now! Your team was awesome!! Thank you so much! Frank and Tracy 

Garfield G.'s profile image
Garfield G. 
on Birdeye

2 years ago

It’s just the worst in addition to what I said earlier I have heard nothing since signing my loan 

Carson G.'s profile image
Carson G. 
on Birdeye

2 years ago

lower interest = lower payment I'm happy 

Jacob C.'s profile image
Jacob C. 
on Birdeye

2 years ago

Someone who is on top of their assignments. I called many times seeking clarification on the process and timeline because the emails I was sent automatically did not match what I was being told by Anita and not matching what should be happening. Also it was clear my questions annoyed her with the attitude I could hear and that was also relayed to my wife when mentioning That she (Anita) had talked to me. Tucker did not take the time to edit my application with the correct birthdate. This was mentioned to him. It was also bro... read more

John W.'s profile image
John W. 
on Birdeye

2 years ago

PennyMac team was great-they need an improved system for BostonNational to or a new title company as they were a challenge. 

ERNESTO C.'s profile image
ERNESTO C. 
on Birdeye

2 years ago

Fast and very easy process ! the Mac team made it very easy to get this done and communicated very well with me throughout the entire process Glad I made the decision to refi and continue on with Penny Mac in the future 😊 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.