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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Jeremy M.'s profile image
Jeremy M. 
on Birdeye

2 years ago

Jennifer Green is what made our experience great. When we were first granted our mortgage (through another company that was not Penny Mac) the process was dreadful. Meeting after meeting, documents coming in the mail, documents to pick up in person, meet at the title place to sign papers. It was time consuming, and stressful process. This time around (refinancing with Penny Mac) Brent Dukes got us started, was quick on the turn around to get the preliminary information and get us hooked up with Jennifer. From there it was a ... read more

Margaret Mary W.'s profile image
Margaret Mary W. 
on Birdeye

2 years ago

The reason for refinancing was to get my co-signers off, however originally they were only taken off the loan & not the title, delaying the process. Closing had to be rescheduled 3 times. It was not communicated that a blank check should be brought to the closing for money transfer purposes. closing disclosures changed again after closing. It's done now so I can put this behind me. I was thankful to be done with a refinance w/o need of an appraisal. Original agent did not inform me of full closing costs during initial inquir... read more

TREVOR H.'s profile image
TREVOR H. 
on Birdeye

2 years ago

My experience would have been better if I had gone with a different company. The loan team made me feel as if I was borrowing from them personally. This is the last time I will use PennyMac and I will not be recommending PennyMac to anyone in the future. 

Jacob W.'s profile image
Jacob W. 
on Birdeye

2 years ago

Despite not closing on the initial date the process was pretty seamless. We are currently working with PennyMac on another refinance opportunity. Devin & Nicholas are wonderful. 

Lenetta W.'s profile image
Lenetta W. 
on Birdeye

2 years ago

Iffy start to the process but a great ending. Thanks 

Kristina M.'s profile image
Kristina M. 
on Birdeye

2 years ago

We really enjoyed working with PennyMac throughout the whole process. 

Ann M.'s profile image
Ann M. 
on Birdeye

2 years ago

I do not have anything to add 

CONSUELO VILLAVICENCIO DEL A.'s profile image
CONSUELO VILLAVICENCIO DEL A. 
on Birdeye

2 years ago

Was excellent 

Robert Montgomery I.'s profile image
Robert Montgomery I. 
on Birdeye

2 years ago

Wanda Ivy was wonderful. Pleasant and very helpful and make the closing experience smooth and stress free. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.