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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jennifer Green is what made our experience great. When we were first granted our mortgage (through another company that was not Penny Mac) the process was dreadful. Meeting after meeting, documents coming in the mail, documents to pick up in person, meet at the title place to sign papers. It was time consuming, and stressful process. This time around (refinancing with Penny Mac) Brent Dukes got us started, was quick on the turn around to get the preliminary information and get us hooked up with Jennifer. From there it was a ... read more
Accuracy and promptness
Lots of outreach, understood my situation with an ex husband and getting him off the loan. They seemed to understand the importance of us being separate and dealing with the documents separately.
My experience would have been better if I had gone with a different company. The loan team made me feel as if I was borrowing from them personally. This is the last time I will use PennyMac and I will not be recommending PennyMac to anyone in the future.
All around a good experience.
We really enjoyed working with PennyMac throughout the whole process.
I do not have anything to add
Was excellent
Wanda Ivy was wonderful. Pleasant and very helpful and make the closing experience smooth and stress free.
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.