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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Joseph M.'s profile image
Joseph M. 
on Birdeye

2 years ago

quick, easy and helpful 

Elridge L.'s profile image
Elridge L. 
on Birdeye

2 years ago

A quicker closing. Apparently my previous loan holder did not receive proper communication on how to get my statement to Pennymac in a timely fashion. I had to personally clarify this with my previous company and get the required documentation to Pennymac myself. If I had not been proactive in this, no telling how long my loam would have been held up. Without going into too much detail, the delay actually cost me money because I needed the new loan for another unrelated transaction. By the time the loan finally closed, ... read more

Christopher W.'s profile image
Christopher W. 
on Birdeye

2 years ago

Jasmine and the team was very helpful in my refinance process. I had an overall great experience with the penny Mac team. 

Roberto C.'s profile image
Roberto C. 
on Birdeye

2 years ago

Great service 

Charles E.'s profile image
Charles E. 
on Birdeye

2 years ago

Went quickly 

Fiona B.'s profile image
Fiona B. 
on Birdeye

2 years ago

Easy process 

NICOLAS HUERTA P.'s profile image
NICOLAS HUERTA P. 
on Birdeye

2 years ago

The whole process was very clearly explained since the beginning. The team replied to my messages in very good time. Being able to upload the documents is a great tool and having somebody to come to our house to get the hard copies of all closing documents signed, ajusting to our schedule was just the cherry on top of the cake! Thanks! 

Travis W.'s profile image
Travis W. 
on Birdeye

2 years ago

Actual communication with the same representative, responses to emails, proper expectations to get repairs done. The whole process was caused so much anxiety and that could have been reduced. 

Carolyn R.'s profile image
Carolyn R. 
on Birdeye

2 years ago

Communication was great, questions were answered very quickly, closing was super easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.