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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,877 reviews
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Joseph A.'s profile image
Joseph A. 
on Birdeye

2 years ago

Wonderful, informative, and fast 

Jennifer C.'s profile image
Jennifer C. 
on Birdeye

2 years ago

Very difficult to reach, no returned emails or calls for quite some time. Closing documents were misspelled. Closing took longer than planned. Missed documents in first closing and had to send out second representative. 

Gregory P.'s profile image
Gregory P. 
on Birdeye

2 years ago

Excellent service all the way through the process. 

Daniel D.'s profile image
Daniel D. 
on Birdeye

2 years ago

Briana was as helpful as she could be. Unfortunately she gave us incorrect information based on what she had been told by her contact. We were told so much incorrect information that our loan cost us $7000. We had been told several times by our loan agent, then repeated to us from Briana Parker, that there would be a 2nd credit check which would show the balances of our accounts that we were 

William C.'s profile image
William C. 
on Birdeye

2 years ago

The convenience to apply, communicate, sign, and provide requested documents online made the process extremely smooth. I liked being able to complete the document requested and provide my signatures on the website at a time that did not otherwise interrupt my busy schedule. 

Robert St M.'s profile image
Robert St M. 
on Birdeye

2 years ago

Ty for an easy experience 

Robert S.'s profile image
Robert S. 
on Birdeye

2 years ago

Came to my house and explained everything. 

Brandon S.'s profile image
Brandon S. 
on Birdeye

2 years ago

Of coarse the loan officer that set up our loan was happy and spoke expectations clearly. Once I started working with Glenn he talked over me and talked to me like an idiot. I did not enjoy working with Glenn. Maybe he has some stuff going on but sure didn’t make this big event feel good. Also, It’s been over 4 months and we are still waiting for a refund because both mortgagers payed our property taxes. 

Robert S.'s profile image
Robert S. 
on Birdeye

2 years ago

good job Laci 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,877 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.