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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Luz Q.'s profile image
Luz Q. 
on Birdeye

4 years ago

Jason Hord is very helpful and patient in explaining and answering all my question.  

LAUREN D.'s profile image
LAUREN D. 
on Birdeye

4 years ago

Quick and painless process! 

THOMAS R.'s profile image
THOMAS R. 
on Birdeye

4 years ago

I was treated very fairly and all my expectations were met. 

HUGH P.'s profile image
HUGH P. 
on Birdeye

4 years ago

Glen and his team were very available and helpful. 

WAYNE R.'s profile image
WAYNE R. 
on Birdeye

4 years ago

The clarity of the process and communication was awesome. 

April B.'s profile image
April B. 
on Birdeye

4 years ago

Smooth process for a refinance after a divorce 

DEBBIE K.'s profile image
DEBBIE K. 
on Birdeye

4 years ago

I was very pleased that my request to refinance was quickly worked out. I felt that your people knew what to do quickly so it was not a long drawn out process. Thanks! 

Cory N.'s profile image
Cory N. 
on Birdeye

4 years ago

I was routinely informed of the process during the process and I'm satisfied with the outcome, however, I had asked if i could check to see if i might be able to qualify for a lower rate given the federal interest rate had been dropped during the process. I was not contacted nor was my question answered. 

Sheila S.'s profile image
Sheila S. 
on Birdeye

4 years ago

Left several messages for Brent nor his supervisor and did not receive a call back. The representatives answering the telephone were confused to which loan I provided. One representative stated it would close on March 30. Another representative did not know when the wire transfer would be in the ban. This is the first with the several loans with Penny Mac that the service was not great. The only person who knew what they were doing was Joshua, the person who helped me with the application. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.