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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall good service, friendly staff.
Very simple process.
Very thankful for Erica Sanchez and Gary Zakaryan. They were available for all questions and always answered with concise information. With their guidance, we were very pleased with the level of service and communication during the process. I found them to be very pleasant and helpful from start to finish. Special kudos to Gary for even making himself available to us late hours and weekends. Thank you!
The entire refinance process went smooth and quick. Thank you!
Very professional and timely.
Professionalism
The representatives at Pennymac were excellent in communicating with my throughout the entire closing process. However, the title company utilized does leave some things to be desired. I had to close twice and work through 4 rescheduled notary closings due to the title company representative initially not printing the documents correctly. The rescheduled closing prompted 4 times notaries contacted me to schedule closing never to receive the documents in time for closing.
My income verification process was tedious and repetitive. I sent in all needed documents within 24 hours but had requests for same documents over 30 days later. Reviewers need to communicate more effectively with people like Carmelita to make this go better/smoother. Also!! I was refinancing after a nasty divorce and althoigh he sent in notarized deed document it was communicated to me he still needed to be at closing. HE DID NOT!!! IT WAS EMBARASSING AND A POTENTIALLY AWFUL SITUATION.
Everything went as planned
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.