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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Zachary H.'s profile image
Zachary H. 
on Birdeye

4 years ago

I sent an email regarding the appraisal of my house which cost me $400, my issue was the appraisal was highly inaccurate and i do not pay for or tolerate inaccuracy. I should’ve been able to use the appraisal as a baseline for my future upgrades, but due to its inaccuracy it’s useless, I believe I should be refunded that $400 but the response I received was “ it won’t affect your loan” which is totally beside the point. The appraisal was missing 1/4 acre of land, 2 rooms and 120 sqft. 

James Beulah J.'s profile image
James Beulah J. 
on Birdeye

4 years ago

I feel everyone there was trying to get the best deal possible! It was a little confusing receiving emails from automatically computer. 

RICHARD B.'s profile image
RICHARD B. 
on Birdeye

4 years ago

The mortgage loan process was handled very professionally. There were some bumps in the process, but ultimately the PennyMac team found a solution that helped to move the process to completion. 

Virgil M.'s profile image
Virgil M. 
on Birdeye

4 years ago

Communication was clear and helpful. 

JEREMY P.'s profile image
JEREMY P. 
on Birdeye

4 years ago

Information was presented clearly, my loan was handled quicker than expected, and everyone I spoke with was very friendly and helpful. 

Jeffrey S.'s profile image
Jeffrey S. 
on Birdeye

4 years ago

quick closing. 

YOUSIF M.'s profile image
YOUSIF M. 
on Birdeye

4 years ago

I had a great experience with Emeldo Munoz, Michael Angelo and the team at PennyMac. I have to admit a lot of the details go over my head but I definitely had the sense that Emeldo and Michael were there and accessible if I had any questions. The whole process was expedient and the online system was overall very straight forward! 

MICHELE F.'s profile image
MICHELE F. 
on Birdeye

4 years ago

Jeremy Brunson Was just plain horrible!! He sold me and promised me a cash out refinance and set me up with a regular refinance which was nothing what I wanted. I didn’t find this out until the last day for me to cancel this whole disaster! Than speaking to his rude and ignorant boss David which insisted that it was the best thing I did was refinance and didn’t want to listen to what I had to say. Worse experience EVER!!! They never told me exactly what happened to what I was promised. TERRIBLE 

Alban B.'s profile image
Alban B. 
on Birdeye

4 years ago

Frequent updates from Tracy, and her pleasant communication style. Clear explanations from Rory. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.