This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fast and easy to refinance and made it very convenient
Frankie was extremely professional, punctual, personable and patient.
I was routinely informed of the process during the process and I'm satisfied with the outcome, however, I had asked if i could check to see if i might be able to qualify for a lower rate given the federal interest rate had been dropped during the process. I was not contacted nor was my question answered.
Jerrold Jackson, my Loan Officer was the most informative and the person with whom I had the most communication. No complaints about Regina, I just didn’t talk to her as much as Jerrold. The Process did take longer than I expected, but I understand there was a massive influx of re-fi request immediately following my application.
Great
Everything
Communication is fast.
Left several messages for Brent nor his supervisor and did not receive a call back. The representatives answering the telephone were confused to which loan I provided. One representative stated it would close on March 30. Another representative did not know when the wire transfer would be in the ban. This is the first with the several loans with Penny Mac that the service was not great. The only person who knew what they were doing was Joshua, the person who helped me with the application.
Great service!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.