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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Professional and friendly
To preface this, I initially spoke with Mantell Beckham who was AWESOME! He was great in terms of finding me the right product and explaining how the process would go. He said I’d be closing in January which did not occur FYI. Then, the “MyMacTeam” reached out to me—Dennis Mueller was good about calling every week to update me but it seemed like it was perpetually stuck at a point where “we are almost there”. I have no idea who Michael T is whom this survey is for—never heard from him.
Nicole was very knowledgeable, prompt, and cust svc focused. Aaron was also a pleasure to work with.
Electronic communication was convenient and the team reached out by phone for important clarifications.
Excellent service all throughout the refinancing process.
Everything went very smoothly and quicker than expected.
Everything went like clock work.
Blah blah blah
The communication was very poor
PENNYMAC has a 4.5 star rating with 6,893 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.