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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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JAMES B.'s profile image
JAMES B. 
on Birdeye

4 years ago

Professional and friendly 

SARA F.'s profile image
SARA F. 
on Birdeye

4 years ago

To preface this, I initially spoke with Mantell Beckham who was AWESOME! He was great in terms of finding me the right product and explaining how the process would go. He said I’d be closing in January which did not occur FYI. Then, the “MyMacTeam” reached out to me—Dennis Mueller was good about calling every week to update me but it seemed like it was perpetually stuck at a point where “we are almost there”. I have no idea who Michael T is whom this survey is for—never heard from him. 

AMY C.'s profile image
AMY C. 
on Birdeye

4 years ago

Nicole was very knowledgeable, prompt, and cust svc focused. Aaron was also a pleasure to work with. 

Kevin P.'s profile image
Kevin P. 
on Birdeye

4 years ago

Electronic communication was convenient and the team reached out by phone for important clarifications. 

Francisca S.'s profile image
Francisca S. 
on Birdeye

4 years ago

Excellent service all throughout the refinancing process. 

BARBARA M.'s profile image
BARBARA M. 
on Birdeye

4 years ago

Everything went very smoothly and quicker than expected. 

ROGER C.'s profile image
ROGER C. 
on Birdeye

4 years ago

Everything went like clock work. 

CHARLES E.'s profile image
CHARLES E. 
on Birdeye

4 years ago

Blah blah blah 

TONY A.'s profile image
TONY A. 
on Birdeye

4 years ago

The communication was very poor 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.