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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Juan G.'s profile image
Juan G. 
6 years ago

Easy to read and upload documents.. 

Julio B.'s profile image
Julio B. 
6 years ago

Gj 

Richard Garcia J.'s profile image
Richard Garcia J. 
6 years ago

A steady flow of communication, timeliness, this process began on dec 2nd I believe,and was not completed until feb 11th. I provided any info or documentation requested by Penny Mac usually within an hour of recieving such request,only to call back a week later to hear the file isn't updated, and asked for documents which I had already uploaded to the mac team site... Or being told I recieve an update by a Friday and only recieving an update because I followed up the following Wednesday? 

Ricky K.'s profile image
Ricky K. 
6 years ago

The availability of clarification through phone contact was helpful when I had questions that I needed answered. 

Mark V.'s profile image
Mark V. 
6 years ago

Extremely helpful the whole penny Mac team went abover and beyond and perks to Lana Thomas she was absolutely awesome thanks 

RICHARD D.'s profile image
RICHARD D. 
6 years ago

Karen and Brittany were both great! Kept me informed every step of the process. 

Marques J.'s profile image
Marques J. 
6 years ago

Great work and fast!!! 

LINDA A.'s profile image
LINDA A. 
6 years ago

Good Afternoon, The communication, promptness of each person, how clearly they explain each detail, what I need to bring to the closing, what they were doing and how they would work with me, and they did. I especially like to thank George for the follow -up to see that everything went well and also Mr. Cooper. I must say you have save my insanity, to just don't know what this mean to me. I serve a God that say nothing is impossible and you guys made it possible that I can have a life .Thanks 

ORINTHIAL F.'s profile image
ORINTHIAL F. 
6 years ago

Upfront loan Information. All questions answered. Knowledgable loan agents 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.