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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy to read and upload documents..
Gj
A steady flow of communication, timeliness, this process began on dec 2nd I believe,and was not completed until feb 11th. I provided any info or documentation requested by Penny Mac usually within an hour of recieving such request,only to call back a week later to hear the file isn't updated, and asked for documents which I had already uploaded to the mac team site... Or being told I recieve an update by a Friday and only recieving an update because I followed up the following Wednesday?
The availability of clarification through phone contact was helpful when I had questions that I needed answered.
Extremely helpful the whole penny Mac team went abover and beyond and perks to Lana Thomas she was absolutely awesome thanks
Karen and Brittany were both great! Kept me informed every step of the process.
Great work and fast!!!
Good Afternoon, The communication, promptness of each person, how clearly they explain each detail, what I need to bring to the closing, what they were doing and how they would work with me, and they did. I especially like to thank George for the follow -up to see that everything went well and also Mr. Cooper. I must say you have save my insanity, to just don't know what this mean to me. I serve a God that say nothing is impossible and you guys made it possible that I can have a life .Thanks
Upfront loan Information. All questions answered. Knowledgable loan agents
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.