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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
A steady flow of communication, timeliness, this process began on dec 2nd I believe,and was not completed until feb 11th. I provided any info or documentation requested by Penny Mac usually within an hour of recieving such request,only to call back a week later to hear the file isn't updated, and asked for documents which I had already uploaded to the mac team site... Or being told I recieve an update by a Friday and only recieving an update because I followed up the following Wednesday?
The availability of clarification through phone contact was helpful when I had questions that I needed answered.
Extremely helpful the whole penny Mac team went abover and beyond and perks to Lana Thomas she was absolutely awesome thanks
Karen and Brittany were both great! Kept me informed every step of the process.
Great work and fast!!!
Great customer service. No salesman type of pressure!
General
Everardo (my loan processor) was knowledgeable and responded in a timely manner to all inquiries. He was willing to work with me at all times and make the final outcome what we expected.
Wright and tracy were very great but title company
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.