PENNYMAC

DAVID B. 

on Birdeye

5 years ago

Mr. Tim Snow was my initial contact. He spent several hours on the phone with me FIRST understanding my needs and goals for refinancing, the working through multiple scenarios (numbers) to accomplish them. He clearly communicated his hand-off to other PennyMac team members and what to expect for next steps. Mr. Nick Hagan communicated with me weekly, clearly stating the process was moving along as expected and no action was needed from me. Refi closed EARLY and we completed the signing at home! 

DOMINGO C. 

on Birdeye

5 years ago

Working with Pennymac and Mr. Hoffman was a great experience. The process was timely and efficient. Mr Hoffman was a true professional and very helpful throughout the process. I recommend Pennymac highly. 

NORA B. 

on Birdeye

5 years ago

I feel PennyMac understood my needs and diffinently met them. 

ALEXANDER E. 

on Birdeye

5 years ago

Thanks so much for the help and care. 

Thomas La V. 

on Birdeye

5 years ago

There was a mixup related to my wife being on the loan. 

PEDRO Feliz J. 

on Birdeye

5 years ago

I'm very happy with your service.. thank you!!! 

ANAND D. 

on Birdeye

5 years ago

My loan officer had more information than Penny Mac Team. Mac Team info was delayed and requesting documents that is already uploaded. 

David G. 

on Birdeye

5 years ago

Joshua and Nathan were a great team. Joshua initiated the process and was able to get a interest rate that we had hoped for. Nathan went above and beyond to make sure the details were covered accurately and we knew what we were signing. Nathan was very patient and helped us through a few glitches that were on us and was kind and caring as we made some adjustments on our end to get things right. This is our second loan with PennyMac and we are very pleased with the quality of service! 

EMMANUEL A. 

on Birdeye

5 years ago

Less paperwork was requested and got the interest rate l requested