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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Monica was always accessible during business hours and responded quickly to any and all questions.
The refinance process was made easy.
Look at the start date and the close date! The fact that there was two scheduled and I still ended up withba rate higher than I should have
.
Nathan was fantastic! He followed up on a question that I had and then sent me weekly updates so that I knew exactly where we were in the loan process. Thanks for making this quick and easy! We are so excited about our new loan and rate.
Nicholas Batten made my VA IRRL Refinancing a breeze. Great employee. I would highly recommend PennyMac. Thank you much.
Nice
Communication during the process was minimal. Emails went unanswered, the same documents were requested multiple times after they were submitted, and I did not receive any communication about closing documents. The only individual who contacted me about closing was the notary. The process took far longer than I anticipated and was given no indication as to why.
I thought doing a new refinance made no sense until I saw I could save 1.25% and keep my loan with Penny Mac. It was such an easy experience. Drew did a great job walking us through. He was professional, yet personable. I never dreamed at My elder age refinancing made sense, but I lowered our monthly expenses and it was a breeze doing so.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.