This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent performance and service by PennyMac, their employees, and their associates. Five Star.
Mr Drew Schmelig is fantastic. Very professional and a pleasere working with him. Sergio Villarreal
My closing was cancelled without communicating with me. I waited from 10 am until 4 pm and no one called me nor email me o let me know about the appoint emt cancellation. I called the Notary and that is when he told me about the cancellation. Then, there was a whole mix-up about the closing cost. I went from no closing cost to 7,000 to 7.00 to a refund. What a headache!!!
Nick was very helpful and extremely prompt in returning my calls with the answers I needed
The entire process up to closing went very smoothly. PennyMac personnel were pleasant, direct, upbeat and service oriented. Each time I called, I spoke with someone immediately. Each time the person answering could provide what I needed or learn the answer to my question in a reasonable amount of time. It was the closing process itself that was somewhat confusing. The first notary to contact me never received the closing documents from whomever so we set a new date. Evidently PennyMac was
I did a refi and the initial contact was very pleasant and informative. We were able to agree on a loan that would work for us. Closing was more of a challenge. Our initial meeting did not take place and it was not until we were past the meeting time that I was contacted to try to reschedule... However, we made a new appointment and were able to close.
Easy.
Mr Nathan Hoffman was great to work with. Any time I had a question or concern he would promptly reach out to me and explain what I didn’t understand. The rating I gave is strictly based off my interaction with Mr. Hoffman.
Everything proceeded as described in the previous conversation.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.