This profile has been claimed by the business owner or representative.
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Excellent performance and service by PennyMac, their employees, and their associates. Five Star.
Mr Drew Schmelig is fantastic. Very professional and a pleasere working with him. Sergio Villarreal
My closing was cancelled without communicating with me. I waited from 10 am until 4 pm and no one called me nor email me o let me know about the appoint emt cancellation. I called the Notary and that is when he told me about the cancellation. Then, there was a whole mix-up about the closing cost. I went from no closing cost to 7,000 to 7.00 to a refund. What a headache!!!
Superb handling of the entire process. Painless!
Nick was very helpful and extremely prompt in returning my calls with the answers I needed
The entire process up to closing went very smoothly. PennyMac personnel were pleasant, direct, upbeat and service oriented. Each time I called, I spoke with someone immediately. Each time the person answering could provide what I needed or learn the answer to my question in a reasonable amount of time. It was the closing process itself that was somewhat confusing. The first notary to contact me never received the closing documents from whomever so we set a new date. Evidently PennyMac was
I did a refi and the initial contact was very pleasant and informative. We were able to agree on a loan that would work for us. Closing was more of a challenge. Our initial meeting did not take place and it was not until we were past the meeting time that I was contacted to try to reschedule... However, we made a new appointment and were able to close.
Easy.
Mr Nathan Hoffman was great to work with. Any time I had a question or concern he would promptly reach out to me and explain what I didn’t understand. The rating I gave is strictly based off my interaction with Mr. Hoffman.
PENNYMAC has a 4.5 star rating with 5,414 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.