This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
All representatives were very helpful and knowledgeable. All questions and concerns were addressed. All in all a very pleasant and successful experience.
Went faster than I thought.
When I first tried calling PennyMac it took 30 to 45 min to get through but this was because so many people were also trying to either refinance or other issues due to COVID19, but when I called the next morning the process was smooth and I felt that each person was holding my hand through the processs. PennyMac reassured me this would get done and it did. Special thanks to My'Esha great work.
MyEsha has terrible communication skills as I had emailed her countless times regarding emails I had received and wanted to ensure I did not leave anything out. The original person who took the time and broke down the numbers for me was magnificent and another female who I spoke to besides My"esha was terrific as well and had alot of patience. Overall, I am happy with my refinance.
Working with PennyMac was a great experience from start to finish.
Nathan was very informative, pleasant to work with, responded to questions quickly, and was personable. He assisted in guiding me on the information I requested and questions I asked. I have already referred pennymac to a couple friends and one family member for refinancing.
Sara Olsen needs to be fired. She told me to just close my application to make her job easier. Amongst other things. She is a horrible person.
Mr Tim and the entire PennyMac Staff as i expected went above and beyond expectations. Very Best mortgage company i have ever had. Thanks for all Your help and assistance.
Timely, accurate and easy.
PENNYMAC has a 4.5 star rating with 5,405 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.