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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Robert Kiggins J.'s profile image
Robert Kiggins J. 
4 years ago

All representatives were very helpful and knowledgeable. All questions and concerns were addressed. All in all a very pleasant and successful experience. 

BRIAN M.'s profile image
BRIAN M. 
4 years ago

Went faster than I thought. 

Cedric N.'s profile image
Cedric N. 
4 years ago

When I first tried calling PennyMac it took 30 to 45 min to get through but this was because so many people were also trying to either refinance or other issues due to COVID19, but when I called the next morning the process was smooth and I felt that each person was holding my hand through the processs. PennyMac reassured me this would get done and it did. Special thanks to My'Esha great work. 

JOHN R.'s profile image
JOHN R. 
4 years ago

MyEsha has terrible communication skills as I had emailed her countless times regarding emails I had received and wanted to ensure I did not leave anything out. The original person who took the time and broke down the numbers for me was magnificent and another female who I spoke to besides My"esha was terrific as well and had alot of patience. Overall, I am happy with my refinance. 

TIMOTHY S.'s profile image
TIMOTHY S. 
4 years ago

Working with PennyMac was a great experience from start to finish. 

VALERIE M.'s profile image
VALERIE M. 
4 years ago

Nathan was very informative, pleasant to work with, responded to questions quickly, and was personable. He assisted in guiding me on the information I requested and questions I asked. I have already referred pennymac to a couple friends and one family member for refinancing. 

GORDON Dixon J.'s profile image
GORDON Dixon J. 
4 years ago

Sara Olsen needs to be fired. She told me to just close my application to make her job easier. Amongst other things. She is a horrible person. 

MARK W.'s profile image
MARK W. 
4 years ago

Mr Tim and the entire PennyMac Staff as i expected went above and beyond expectations. Very Best mortgage company i have ever had. Thanks for all Your help and assistance. 

TIMOTHY R.'s profile image
TIMOTHY R. 
4 years ago

Timely, accurate and easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.