PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
Select a rating
Steven S.'s profile image
Steven S. 
6 years ago

After going through two different loan processors before working with Deny it ended up working. The first two did not get back to me. Deny was very attentive to details and my concerns. 

TERRANCE D.'s profile image
TERRANCE D. 
6 years ago

Phenomenal service. 

CHAD D.'s profile image
CHAD D. 
6 years ago

Duromg the whole process the M.A.C. team kept me informed and promptly updated forms that needed fixing. They were able to get my closong date a month earlier than predicted. 

LAURA M.'s profile image
LAURA M. 
6 years ago

My husband and I started the refinance process with no issue. The first person we worked with was very helpful and explained the process in detail. Once the refinance was moved to a Home Loan Specialist it quickly went silent. No communication was provided from this individual and any time I tried to reach out, no phone call or email was ever returned. Horrible customer service and the whole closing process was handled very unprofessionally. 

Matthew D.'s profile image
Matthew D. 
6 years ago

The entire loan process was very easy and seamless. 

Jesus M.'s profile image
Jesus M. 
6 years ago

Many talk a good game but PennyMac delivered. From the first call to closing it all went very sooth. Recommend 100%. 

GORDON H.'s profile image
GORDON H. 
6 years ago

Awesome. Thanks 

MARC R.'s profile image
MARC R. 
6 years ago

it was a fast and easy refi 

Jilai W.'s profile image
Jilai W. 
6 years ago

Refinance was made easy. I didn't need to submit any documents. Closing was fast, the whole process only took under three weeks. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.