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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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TERRANCE D.'s profile image
TERRANCE D. 
4 years ago

Phenomenal service. 

SCOTT H.'s profile image
SCOTT H. 
4 years ago

Quick refinance! 

John Q.'s profile image
John Q. 
4 years ago

Everyone talk to me on a personal basis and treated me as a person of interest rather than just a number. 

Jesus M.'s profile image
Jesus M. 
4 years ago

Many talk a good game but PennyMac delivered. From the first call to closing it all went very sooth. Recommend 100%. 

CHRISTOPHER U.'s profile image
CHRISTOPHER U. 
4 years ago

Great experience and communication. Very simple process. 

MARCOS M.'s profile image
MARCOS M. 
4 years ago

While the initial loan officer, Aaron Benavidez, did a good job of answering my question, Mr. Winkler's communications were short and left much to be desired particularly when he didn't provide a follow up when closing would be delayed. All the paperwork was completed and he mentioned to expect a 15 Jun close. The 15th came and went and he didn't communicate requiring me to call and arrange a date myself. 

Jilai W.'s profile image
Jilai W. 
4 years ago

Refinance was made easy. I didn't need to submit any documents. Closing was fast, the whole process only took under three weeks. 

Al C.'s profile image
4 years ago

Not many documents were needed Most of the process was online 

Rodney Y.'s profile image
Rodney Y. 
4 years ago

Better communications. When I reached out for help, there was no response to my email. When I phoned my original agent, only then did he respond. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.