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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Phenomenal service.
Quick refinance!
Everyone talk to me on a personal basis and treated me as a person of interest rather than just a number.
Many talk a good game but PennyMac delivered. From the first call to closing it all went very sooth. Recommend 100%.
Great experience and communication. Very simple process.
While the initial loan officer, Aaron Benavidez, did a good job of answering my question, Mr. Winkler's communications were short and left much to be desired particularly when he didn't provide a follow up when closing would be delayed. All the paperwork was completed and he mentioned to expect a 15 Jun close. The 15th came and went and he didn't communicate requiring me to call and arrange a date myself.
Refinance was made easy. I didn't need to submit any documents. Closing was fast, the whole process only took under three weeks.
Not many documents were needed Most of the process was online
Better communications. When I reached out for help, there was no response to my email. When I phoned my original agent, only then did he respond.
PENNYMAC has a 4.5 star rating with 5,405 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.