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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Our loan went very smoothly from the very beginning, even after request for lowering the fees I was very satisfied.
had issues with angel Potts... A lot of lack of communication on her end. First i was told that I was eligible for a cash out refi come to find out after already paying for an appraiser that I was not. And fell short of the wait period by a month. got blamed for it. I got told by her that I shoulda knew the exact time from last refi. as if it was my job.(I did get reimbursed) also 4-5 times of getting told I would get a call back, would wait by my phone to No call. list goes on. Not happy.
Clear effective communication!
Zach was outstanding and prompt!
My experience with the refinance loan was simple and speedy. Having a current loan helped as the documents needed were at a minimum. Everyone involved was helpful and knowledgeable. Thanks to all involved.
Very simple process with loan officers that communicated effectively. Very satisfied.
I did not receive accurate information halfway through the process when my appraisal came in lower I was told that it wouldn’t affect my loan however it didn’t impact my loan in my payment was higher than what I initially wanted to pay. Also the process was way too long almost 60 days considering that I provided all the information requested immediately.
I used to be a home investor so I have done many closings over the years. Many times there were issues at closing or I had to resend documents or there was very little communication. Honestly, working with Sara and the folks at PennyMac has made this the easiest loan process I have ever been a part of. I highly recommend PennyMac
If you need help with mortgage or refinance Penny Mac is the company you have to work with.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.