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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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ROBERT H.'s profile image
ROBERT H. 
4 years ago

No comment at this moment. 

Scott D.'s profile image
Scott D. 
4 years ago

The loan took more than a month to close. I was asked if I wanted to roll an interest payment into the loan and I answered yes that I would. But when the final docs hit I had to write a check for the difference. Plus a few other smaller issues. Overall I was happy with PennyMac. 

Debbie N.'s profile image
Debbie N. 
4 years ago

My refinance experience was excellent! Every interaction with all representatives throughout the process exceeded my expectations. Communication was consistent and clearly explained. Closing and receipt of funds was very quick and painless. I would highly recommend PennyMac for your mortgage or refinancing needs. 

Homayun N.'s profile image
Homayun N. 
4 years ago

The people who were assigned to my loan process made it great. 

WESLEY C.'s profile image
WESLEY C. 
4 years ago

Easy, quick, fantastic process that I would do again anytime. 

Darrell S.'s profile image
Darrell S. 
4 years ago

No comments at this time. 

VALERIE F.'s profile image
VALERIE F. 
4 years ago

Pretty easy process. Thank you 

Joseph R.'s profile image
Joseph R. 
4 years ago

Penny Mac and they’re team were great 

Marcus Weems J.'s profile image
Marcus Weems J. 
4 years ago

This process began before this whole virus thing. John was good with the application. The ladies working from home were as effective as they could. I seldom received info from Michael unless I prodded first through John or one of the ladies. I was never called "to keep me informed" about the process as I was instructed at the beginning. I was not called as I was told I was to be called to follow up; to answer a question; to bring me up to speed. I always had to explain that he was my guy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.