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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
more timely answers to my questions as the emails or phone questions weren't always answered efficiently..the portal site did not refresh with correlating updates as it should and i had to resort to email attachments solely.. the hurried requests for docs were aggrivating...people are not professional offices with professional data and resources at their fingertips - yet were asked to act in such a manner...maybe its just the process or nature of the beast...but the team got thru. Grade of B-
No comment at this moment.
The loan took more than a month to close. I was asked if I wanted to roll an interest payment into the loan and I answered yes that I would. But when the final docs hit I had to write a check for the difference. Plus a few other smaller issues. Overall I was happy with PennyMac.
My refinance experience was excellent! Every interaction with all representatives throughout the process exceeded my expectations. Communication was consistent and clearly explained. Closing and receipt of funds was very quick and painless. I would highly recommend PennyMac for your mortgage or refinancing needs.
The people who were assigned to my loan process made it great.
Easy, quick, fantastic process that I would do again anytime.
No comments at this time.
Pretty easy process. Thank you
Penny Mac and they’re team were great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.