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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great overall experience. Second time I have refinanced using PennyMac
It was a very easy process.
Gregory is a wonderful, honest, helpful, and professional person. I'm very satisfied with his services!
No Comments. The questions asked were answered
The process took longer than what I was told it would. Also, I was told that I would have 2 months of payment free time between closing and when my 1st payment was due. My original closing date of 4/4 was cancelled by the notary and rescheduled for 4/14. Thus my April mortgage payment was automatically withdrawn but the date of my first new payment was kept at 6/1 in the closing docs thus only giving me a one month payment free grace period.
Mona did a great job communicating and answering all of my questions. She was patient and efficient and made this process painless.
Ease of process; professionalism of representatives; and overall experience.
There were a few times where I emailed the required and requested documents and the representative still called and asked for the same documents. Repetitive. Try to fix that please
Well informed, professional and was willing to work with me to get the best price possible for my refinance. Very impressed. Would be happy to work with him again.
PENNYMAC has a 4.5 star rating with 5,421 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.