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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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Edward R.'s profile image
Edward R. 
6 years ago

Great overall experience. Second time I have refinanced using PennyMac 

RADNEY F.'s profile image
RADNEY F. 
6 years ago

It was a very easy process. 

ROCIO TORRES DE S.'s profile image
ROCIO TORRES DE S. 
6 years ago

Gregory is a wonderful, honest, helpful, and professional person. I'm very satisfied with his services! 

HENRY CONNELL J.'s profile image
HENRY CONNELL J. 
6 years ago

No Comments. The questions asked were answered 

WARREN G.'s profile image
WARREN G. 
6 years ago

The process took longer than what I was told it would. Also, I was told that I would have 2 months of payment free time between closing and when my 1st payment was due. My original closing date of 4/4 was cancelled by the notary and rescheduled for 4/14. Thus my April mortgage payment was automatically withdrawn but the date of my first new payment was kept at 6/1 in the closing docs thus only giving me a one month payment free grace period. 

MAURY M.'s profile image
MAURY M. 
6 years ago

Mona did a great job communicating and answering all of my questions. She was patient and efficient and made this process painless. 

SHEILA H.'s profile image
SHEILA H. 
6 years ago

Ease of process; professionalism of representatives; and overall experience. 

THOMAS L.'s profile image
THOMAS L. 
6 years ago

There were a few times where I emailed the required and requested documents and the representative still called and asked for the same documents. Repetitive. Try to fix that please 

JAMES P.'s profile image
JAMES P. 
6 years ago

Well informed, professional and was willing to work with me to get the best price possible for my refinance. Very impressed. Would be happy to work with him again. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.