PENNYMAC

ROCIO TORRES DE S. 

on Birdeye

6 years ago

Gregory is a wonderful, honest, helpful, and professional person. I'm very satisfied with his services! 

Mark B. 

on Birdeye

6 years ago

It was simple. Communication was clear and accurate. Everything was completed by or if not sooner in the time frame. Thank You 

Rickey M. 

on Birdeye

6 years ago

It was a flawless transaction. PennyMac went beyond expectations and crushed any competition trying to match. The rate was one of the best I ever had. PennyMac is the future if you give them a try. My loan officer is the best in the business. Second to none! 

WARREN G. 

on Birdeye

6 years ago

The process took longer than what I was told it would. Also, I was told that I would have 2 months of payment free time between closing and when my 1st payment was due. My original closing date of 4/4 was cancelled by the notary and rescheduled for 4/14. Thus my April mortgage payment was automatically withdrawn but the date of my first new payment was kept at 6/1 in the closing docs thus only giving me a one month payment free grace period. 

MAURY M. 

on Birdeye

6 years ago

Mona did a great job communicating and answering all of my questions. She was patient and efficient and made this process painless. 

SHEILA H. 

on Birdeye

6 years ago

Ease of process; professionalism of representatives; and overall experience. 

THOMAS L. 

on Birdeye

6 years ago

There were a few times where I emailed the required and requested documents and the representative still called and asked for the same documents. Repetitive. Try to fix that please 

Dexter M. 

on Birdeye

6 years ago

We refinanced and also our daughter refinanced her mortgage thru Penny Mac 

JAMES G. 

on Birdeye

6 years ago

I sent two emails with questions to Austin and never did I receive a response. 4/6/20 and 4/9/20. Also sent one email to my loan officer Paul Pothast on 4/8/20 and did not receive a response.