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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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SHYAM RASIPUR S.'s profile image
SHYAM RASIPUR S. 
6 years ago

It’s easy to criticize but first the positives: Nicholas Batten was simply great! He did everything he could within his domain to really help. He was patient enough to answer all my questions and walked me thro’ well. Scope for improvements: last minute requests such as job verification within 24-48h amidst shutdowns isn’t easy. Closing amount kept changing with every phone call and a big disconnect between primary mortgage with PennyMac and refi with PennyMac. 

DAVID S.'s profile image
DAVID S. 
6 years ago

Great Service. A painless process. 

Gregory P.'s profile image
Gregory P. 
6 years ago

Working with Nick made for an easy seamless process. He answered all of our questions quickly and promptly. There were no hidden surprises and our loan refinancing went very smoothly. Thanks Nick for all of your hard work, time and dedication. 

SEAN R.'s profile image
SEAN R. 
6 years ago

There was some.lqck of communication as to where we were in the re-fi process because there was no loan status ever showing in our portal. That said whenever we asked, we received a response within 24 hours. Great service overall. 

ROY R.'s profile image
ROY R. 
6 years ago

Great process---thank you! 

KAREN M.'s profile image
KAREN M. 
6 years ago

The process was smooth and conducted in a timely manner. PennyMac walked me through every step of the way. 

NORMA L.'s profile image
NORMA L. 
6 years ago

penny Mac experience was very good. Their people were very knowledgeable and quickly and thoroughly answered our questions. 

CHARLINE D.'s profile image
CHARLINE D. 
6 years ago

Smooth process 

Katie K.'s profile image
Katie K. 
6 years ago

N/A 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.