This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I received an email with information to refinance. I talked with loan officer who helped me with application at the begging of January. I submitted documents requested immediately. I did not hear about loan processing for several weeks. Finally I was informed that one document did not have name. I submitted document with name. Tried to call several times to loan processor. Could not talk with her. Time was of essence since two months locked rate was about to expire. Finally loan closed.
Very helpful personal. Great experience.
I feel like I got robbed with the closing cost.
The communication from beginning to end was exceptional Great customer service from our initial inquiry with Michael until the final closing with Nic. Very pleasant experience.
.
Prompt service and helpful loan representatives.
Nicholas was prompt, clear, concise and extremely professional. Never has a mortgage refi been this easy for us! Or any mortgage process for that matter. Nicholas and PennyMac really surprised me and the great thing was, it closed really fast. Thank you Nicholas!!! It was a pleasure working with you.
Very easy process and it was done in a timely manner
The loan folks were very professional. The valuation/appraisal process was quite another story. It was very unprofessional and would be the only reason I would have to not go with Penny Mac at another time.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,410 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.