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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process could not have been any easier. The part I played was minimal and Nathens team handled everything very professionally. To top it off we closed in two weeks! Fantastic. Thank you for holding our mortgage.
Easy process. Open communications and everything done on time
Easy and good communication from all parties at Pennymac.
COMMUNICATION WAS TERRIBLE. It didn't happen. I could NEVER get a hold of Myesha. I got dumped into the pool of call centers with people who could never seem to answer my question. If she called,and I missed the call, I was never able to get in-touch with her because she didn't have a direct line. Emails were rarely if never answered. I was told that at closing I needed to have a check for $182. On the day of closing I was told I needed a check for over 1400. No warning at all from PennyMac
Every question was answered clear and understandable, closing was short and sweet.
The team I worked with was great. Kept me informed and explained everything each step of the process.
Communication was not good over the whole loan process. Dealing with 3 or 4 different agents was frustrating. Everyone had a different calculation to the final monthly payment. I will admit though that upon closing Carlton was the most caring for the final close. Billy was a close second. In closing I would of expected a quicker process. In all it took a month till close
The whole process in general. From communication to the staff. Everyone we talked to made the whole process enjoyable and easy. Greatly appreciated the experience with the whole MAC team.
Seamless, everyone was very polite and courteous.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.