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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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John V.'s profile image
John V. 
6 years ago

I feel like I got robbed with the closing cost. 

JOYCE M.'s profile image
JOYCE M. 
6 years ago

Friendly and courteous staff that were willing to go above and beyond to help with your needs and process of the loan and to make sure that you clearly understood everything an if you have any questions don't hesitate to ask them. The staff made sure you were satisfied with the loan and also called you to make sure everything was good to go. 

Leanne S.'s profile image
Leanne S. 
6 years ago

Better communication from the loan processors and not getting multiple requests for the same documents all the time. 

WILLIAM C.'s profile image
WILLIAM C. 
6 years ago

Good support for any questions or issues I had. 

Jason W.'s profile image
Jason W. 
6 years ago

Nicholas was prompt, clear, concise and extremely professional. Never has a mortgage refi been this easy for us! Or any mortgage process for that matter. Nicholas and PennyMac really surprised me and the great thing was, it closed really fast. Thank you Nicholas!!! It was a pleasure working with you. 

DANIEL B.'s profile image
DANIEL B. 
6 years ago

Very easy process and it was done in a timely manner 

Julie K.'s profile image
Julie K. 
6 years ago

The loan folks were very professional. The valuation/appraisal process was quite another story. It was very unprofessional and would be the only reason I would have to not go with Penny Mac at another time. 

Michael W.'s profile image
Michael W. 
6 years ago

just great service 

SIMON PICKETT J.'s profile image
SIMON PICKETT J. 
6 years ago

The opportunity to re-finance my loan and reduce my APR rates. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.